There’s something wrong with my personalization
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I received a different personalization than I ordered
Did you pay for a personalized product, but the result is incorrect or missing?
Let us know — we’ll contact our external printing partner right away to sort it out. -
The print is damaged or peeling off after use
As mentioned on the product page, we recommend handwashing personalized bottles instead of putting them in the dishwasher.
Followed this advice and still seeing damage?
Send us a photo of your bottle and we’ll look into a solution immediately.
Still have questions about your personalized product?
Feel free to contact us via the online form — we’re happy to help!