Product Help & Tips
Discover everything about your Kambukka products in one central place. Whether you're looking for quick answers in our FAQ, step-by-step videos to get the most out of your product, or smart maintenance tips — it's all right here. This way, you’ll make the most of your Kambukka gear.
Lagoon
Frequently Asked Questions
How do I clean the Lagoon?
The Lagoon is dishwasher-safe. The silicone mouthpiece should not be removed. During cleaning, keep the spout open to rinse it thoroughly. The straw can be unscrewed counterclockwise and removed.
What is the Kambukka Lagoon suitable for?
The Lagoon is suitable for cold drinks and designed as a reusable water bottle for daily use. It comes with a straw lid featuring a curved straw that lets you drink without tilting your head.
Why isn’t the Lagoon suitable for carbonated drinks?
Carbonated drinks can cause pressure to build up, which may lead to leaks or interfere with the function of the lid and straw.
Why shouldn't I overfill the Lagoon?
Only fill to the shoulder. Overfilling can push liquid up into the mouthpiece and prevent the lid from sealing properly.
Can I bring the Lagoon on a plane?
The bottle must be completely emptied before boarding, as cabin pressure changes
can force water out of the lid.
Are spare lids and straws available?
Yes, you can get replacement lids via the official Kambukka website.
Which bottles are compatible with the Lagoon lid?
The Lagoon lid fits all Olympus, Etna, Elton and Reno bottles. Just make sure the straw length matches the volume.
What is the Lagoon made of?
The body is made from Tritan Renew, which doesn’t retain odours and resists
discolouration.
Elton
Frequently Asked Questions
How should I clean the Elton?
The Elton’s lid and body are both dishwasher-safe. Set the slider to the closed position and remove the Snapclean® mechanism for a thorough clean. After cleaning,
reattach the mechanism and press it firmly until it clicks into place.
What is the Kambukka Elton suitable for?
The Elton is designed for cold drinks and is intended as a reusable daily water bottle.
It’s leak-proof when used correctly and features a universal lid compatible with all Kambukka bodies.
How does the Elton lid work?
The lid has three positions: a push-to-drink mode, a locked mode for safe transport, and a fully open mode for convenient use at your desk or in the car.
Are spare lids available?
Yes, replacement lids are available via the official Kambukka website.
Which bottles are compatible with the Elton lid?
The Elton lid fits the following Kambukka bottles: Olympus, Etna, Lagoon, and Reno
series.
What is the Elton made of?
The Elton is made from Tritan Renew, which doesn’t absorb odours and resists
discolouration during regular use.
Rio
Frequently Asked Questions
How do I clean the Rio?
The Rio is dishwasher-safe. To prolong the life of the coating and prints, handwashing with warm water and mild detergent is recommended. For a deep clean, the lid and straw can be removed.
What is the Kambukka Rio suitable for?
The Rio is suitable for cold drinks. This bottle is designed for daily use and comes with a straw lid and a telescopic straw.
How long does a drink stay cold in the Rio?
A drink stays cold for up to 24 hours in the Kambukka Rio, based on tests with a
fully filled bottle.
Why can’t I use the Rio for hot or carbonated drinks?
Hot and carbonated drinks can create internal pressure when the bottle is closed,
which may cause leaks or damage to the lid.
How do I use the straw lid correctly?
Flip open the straw cap and pull out the straw to drink. When you’re done, fold the
straw back in and close the cap to prevent leaking.
What is the Rio made of?
The Rio is made from double-walled stainless steel (18/8), which is durable,
retains temperature, and doesn’t absorb smells or flavours.
Reno
Frequently Asked Questions
How do I clean the Reno?
The Reno is fully dishwasher-safe.
What is the Kambukka Reno suitable for?
The Reno is suitable for cold drinks and designed as a durable daily water bottle.
It features a universal lid that fits all Kambukka bottles.
Can I use the Reno for hot or carbonated drinks?
Not recommended. It’s made for cold drinks. Hot or fizzy drinks can build pressure
or heat stress, which the bottle isn’t designed to handle.
Are replacement parts available?
Yes, you can order replacement lids via the official Kambukka website.
Which bottles are compatible with the Reno lid?
The Reno lid fits all Olympus, Etna, Lagoon and Elton bottles.
Lagoon Insulated
Frequently Asked Questions
How do I clean the Lagoon Insulated?
The lid is dishwasher-safe. Keep the spout open while cleaning. The straw can be
unscrewed counterclockwise and removed. Handwash the stainless steel body to
protect its insulation and appearance.
What is the Kambukka Lagoon Insulated suitable for?
The Lagoon Insulated is suitable for cold drinks. It has a straw lid that allows you to
sip without tilting your head and is made for daily use.
How long does it keep drinks cold?
Up to 21 hours, based on tests with a fully filled bottle.
What is the Kambukka Lagoon Insulated suitable for?
The Lagoon Insulated is suitable for cold drinks. It has a straw lid that allows you to sip without tilting your head and is made for daily use.
Are spare parts available?
Yes, replacement lids are available via the official Kambukka website.
Which bottles are compatible with the Lagoon lid?
The Lagoon lid fits all Olympus, Etna, Elton and Reno bottles. Just make sure the
straw length matches the volume.
What material is the Lagoon Insulated made of?
Double-walled stainless steel (18/8) for long-lasting insulation with no flavour or odour transfer.
Elton Insulated
Frequently Asked Questions
How should I clean the Elton Insulated?
The lid is dishwasher-safe. Handwash the stainless steel body to protect insulation, coating and print. The Snapclean® mechanism can be removed and should be firmly reattached until it clicks into place.
Why isn’t it suitable for hot or fizzy drinks?
These drinks can create internal pressure when sealed, which may cause leaks or lid
malfunction.
How long does it keep drinks cold?
Cold retention:
- 600 ml: up to 21 hours
- 750 ml: up to 21 hours
- 1000 ml: up to 48 hours
(Values based on full-capacity testing.)
Why isn’t it suitable for hot or fizzy drinks?
These drinks can create internal pressure when sealed, which may cause leaks or lid
malfunction.
Are spare parts available?
Yes, replacement lids are available via the official Kambukka website.
Which bottles are compatible with the Elton lid?
The Elton lid fits the following Kambukka bottles: Olympus, Etna, Lagoon, and Reno
series.
What is the Elton Insulated made of?
Made from 18/8 stainless steel, which keeps drinks cold for hours and doesn’t absorb flavours or smells.
Etna
Frequently Asked Questions
How should I clean the Etna?
The lid is dishwasher-safe (top rack). The body should be cleaned by hand. The
Snapclean® mechanism can be removed for a more thorough clean. After cleaning,
all parts should be rinsed well.
What is the Etna suitable for?
The Etna is suitable for both hot and cold drinks and is designed for intensive daily use on the go. Thanks to its double-walled stainless steel vacuum insulation, it keeps your drink at the perfect temperature for hours.
How can I remove stains and odours?
Use a mild cleaning agent or a special cleaning tablet, rinse thoroughly, and let the product dry completely. This prevents lasting odours.
How long does a drink stay hot or cold in the Etna?
The 300 ml version keeps drinks warm for about five hours. The 500 ml version keeps them warm for about nine hours. Cold drinks stay cool for approximately eleven hours (300 ml) and eighteen hours (500 ml). These values are based on tests
with full capacity and stable temperature.
How do I use the 3-in-1 lid correctly?
The lid has three positions: a push-to-drink mode, a locked mode for safe transport, and a fully open mode for use at a desk or in the car.
Can I pour boiling water into the Etna?
Yes,provided the liquid is allowed to cool for at least three minutes before sealing the lid. Very hot liquids can create pressure and cause burns when opened.
Why shouldn’t I use carbonated or fermenting drinks in the Etna?
These drinks can build pressure, which may cause the lid to fail or liquid to escape.
Can I order spare parts if something is damaged?
Replacement lids are available via the official Kambukka website.
Which products are compatible with the Etna lid?
The Etna lid fits the following Kambukka bodies: all Olympus, Lagoon, Elton, and
Reno series.
What material is the Etna made of?
The Etna’s body is made of double-walled stainless steel (18/8) that is durable, retains temperature for hot or cold drinks, and does not absorb flavours or smells.
Olympus
Frequently Asked Questions
How should I clean the Olympus?
The lid is dishwasher-safe (top rack). The body should be washed by hand. The
Snapclean® mechanism can be removed for a deep clean. All parts should be rinsed thoroughly.
What is the Olympus suitable for?
The Olympus is suitable for hot and cold drinks and is designed as a leak-proof
thermal mug for daily use. The double-walled stainless steel construction helps retain the drink’s temperature.
How do I remove stains and odours?
Use a mild cleaning agent or a special cleaning tablet, rinse thoroughly and let
everything dry completely.
How long does a drink stay hot or cold in the Olympus?
For the Olympus 300 ml, a hot drink stays warm for about 5 hours. A cold drink
stays cool for around 10 hours.
For the Olympus 500 ml, hot drinks stay warm for about 10 hours and cold drinks
stay cool for around 20 hours.
These values are based on test reports using full capacity.
How does the Olympus lid work?
The lid has an open position and a locked position. In the open position, you can
drink directly. In the locked position, the mug remains leak-proof during transport.
Can I pour boiling water into the Olympus?
Yes, provided the liquid is allowed to cool for at least three minutes before
sealing the lid. Very hot liquids can create pressure and cause burns when opened.
Why can’t I use carbonated or fermenting drinks in the Olympus?
These drinks can build pressure, which may cause the lid to fail or liquid to escape.
Can I order spare parts if something is damaged?
Replacement lids are available via the official Kambukka website.
Which products are compatible with the Olympus lid?
The Olympus lid fits the following Kambukka bodies: all Etna, Lagoon, Elton, and
Reno series.
What material is the Olympus made of?
The Olympus body is made of double-walled stainless steel (18/8), which is durable,
retains heat or cold effectively, and does not absorb smells or flavours.
Bora
Frequently Asked Questions
How do I clean the Food Jar?
The lid can be cleaned in the top rack of the dishwasher. Handwashing the body is
recommended to protect insulation, coating, and overall product performance.
Use warm water and a mild detergent, and rinse thoroughly to remove all soap
residues.
What is the Kambukka Food Jar suitable for?
The Food Jar is designed to keep prepared meals like soups, pasta, rice dishes,
yoghurt, and salads hot or cold. It’s intended for same-day consumption and not
for long-term food storage.
How long does food stay hot or cold in the Food Jar?
Food stays warm in the Kambukka Food Jar for up to 9 hours. Cold retention depends on the type of food, how full the jar is, and the surrounding temperature, but
is generally comparable to its heat retention.
Can I put boiling food directly into the Food Jar?
Yes, but let it cool for a few minutes before sealing. Extremely hot food can cause
internal pressure and lead to burns when opening.
Can the Food Jar go in the microwave, oven or freezer?
No – this can damage the insulation or sealing. Refer to the manual for dishwasher
instructions: if the body has a coating, handwashing is recommended.
What is the Bora made of?
The body is made from double-walled stainless steel (18/8), which is durable,
retains temperature well, and doesn’t absorb smells or flavours.