Frequently Asked Questions

Orders and Payments

Can I cancel or edit my order?

Once you have placed your order, we are unfortunately unable to cancel it as all orders are processed immediately to ensure fast delivery.

If you no longer want the Kambukka you ordered, you can refuse delivery when the delivery person arrives.

I have not yet received my order confirmation

For every order, an order confirmation will be sent within a few minutes, provided that you have entered your correct email address.


Have you checked your spam folder? Sometimes the confirmation ends there.


If you really have not received an order confirmation, please fill out our contact form and we will contact you as soon as possible.

What payment methods does KAMBUKKA accept?

We accept Visa, MasterCard, Maestro, Bancontact / Mister Cash, Sofort Überweisung, ING Homepay, CBC Online, Belfius Direct Net, Giropay, iDEAL and KBC Online.

My discount code doesn't work

Codes cannot be combined, check whether you have already purchased another promotional item or whether another discount is already being applied

Promotion: once this has ended, it can no longer be settled or awarded afterwards

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